Question 1

What is Rainbow?

Accepted Answer

Rainbow is an open source, self-custodial wallet for Ethereum and Ethereum based cryptocurrencies and collectibles.

Question 2

Is Rainbow safe?

Accepted Answer

Yes, Rainbow is safe. We never have access to your wallet’s information or private keys. You can learn more about what makes Rainbow safe here.

Question 3

How can I contact Rainbow's customer support?

Accepted Answer

You can contact Rainbow’s support team by emailing support@rainbow.me.

Question 4

How do I import my existing wallet into Rainbow?

Accepted Answer

It only takes 5 minutes to import your existing wallet into Rainbow! We have guides on how to import your wallet into the Rainbow Extension and how to import your wallet into Rainbow Mobile.

Question 5

What devices does Rainbow support?

Accepted Answer

Rainbow is available on iOS and Android for mobile, and on Chrome, Brave, Edge, Arc, and Firefox for desktop. You can download all versions of Rainbow on our download page.

Question 6

What networks does Rainbow support?

Accepted Answer

Rainbow has native support for Ethereum mainnet, Polygon, Arbitrum, Optimism, Binance Smart Chain, Base, and Zora networks.

Question 7

Are my private keys stored securely with Rainbow Wallet?

Accepted Answer

Rainbow does not store your private keys. Furthermore, Rainbow takes the protection of your personal information seriously. We follow a strict policy of not gathering any personally identifying information (PII) about our users.

Frequently Asked Questions